Privacy Policy

Last Updated 25 August 2024

Lettersfromsirius.com (the “Site”, the “Service”) is owned and operated privately (“us”, “we” or “our”). The Site is a blog and is hosted on the Wix platform.

This document informs you of our policies regarding the following:

Personal information (“personal data”) we will collect.
Use of collected personal information.
Access to the collected personal information.
The rights of this Site’s users.
How we communicate with the Site’s users.

We use your personal information for the purposes of providing and improving the Service only. By using this Service, you (the “user”) agree to the collection and use of information in accordance with this policy.

The Privacy Policy applies in conjunction to the Terms and Conditions, Disclaimer and the Copyright notice of our Site. These are documented and published on additional pages on the Site.

GDPR and User Rights

The Site is hosted on the Wix.com platform which enables us to be GDPR compliant.

If you wish to receive a copy of your personal data (Right to access) or if you wish your personal data to be permanently deleted from our database (Right to be forgotten) please contact admin@lettersfromsirius.com

This Site is exempt from requiring a Data Protection officer as our scope falls outside the requirements outlined in Article 37 of GDPR.

Personal Data Collection and Use

We receive, collect and store any information you enter on the Site or provide us in any other way. We collect the Internet Protocol (IP) address used to connect your computer to the Internet, login information, email address, password where applicable, computer and connection information and purchase history where applicable. We also collect personal data such as name, email, password, communications and payment details where applicable such as credit card information.

When you conduct any transaction with our Site such as sending us a message through our contact form or submitting payment information, as part of the process, we will collect the personal data you provide us such as your name and email address. Your personal data will only be used for the purpose of completing the requested transaction. We may additionally collect non-personal and personal data for the following purposes:

To provide and operate the Service.
To comply with any applicable laws and regulations.
To protect our Service and our users.
To improve the Service by understanding how our users interact with our Site.
To support and maintain the Service by providing our users with technical support and assistance as required by understanding and resolving crashes and other issues being reported or experienced.
To provide our users with general or personalised Service-related notices and personalised messages.
To create aggregated statistical data and other aggregated and/or inferred non-personal data which we or our third-party suppliers may use to provide and improve our respective services.
To customize any advertising and other content that you may see.

The Site is hosted on the Wix platform. Wix.com provides us with the online platform that allows us to provide the Service to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com systems and applications. Wix.com store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our Site adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our Site and its service providers.

Log Data

Our Site uses Log Data. We use Log Data to collect information so that we can operate the Site in accordance with this policy. Each time that your browsers requests to accesses our Site, the Site records Log Data information from you that may include the date and time of each request, the response the request got (successful or unsuccessful), the page that was requested, your computer’s Internet Protocol (“IP”) address, browser type and version and other statistics.

Our Site uses cookies. We use cookies to collect information so that we can operate the Site in accordance with this policy. You can instruct your browser to refuse all cookies and to indicate when a cookie is sent. Please note that if you do not accept cookies, you may not be able to use parts of our Service.

The following links explain how to access cookie settings in various browsers:

The Wix.com platform places the following cookies that are considered essential:

Cookie Name Purpose Duration

XSRF-TOKEN Used for security reasons Session

hs Used for security reasons Session

svSession Used in connection with user login 12 months

SSR-caching Used to indicate the system from which

the site was rendered 1 minute

_wixCIDX Used for system monitoring/debugging 3 months

_wix_browser_sess Used for system monitoring/debugging Sessions

Consent-policy Used for cookie banner parameters 12 months

smSession Used to identify logged in site members Session

TS* Used for security and anti-fraud reasons Session

bSession Used for system effectiveness measurement 30 minutes

fedops.logger.X Used for stability/effectiveness measurement 12 months

wixLanguage Used on multilingual websites to save user

language preference 12 months

Communication with the Site’s users

We may contact you to notify you of Service changes, regarding your account, troubleshoot problems with your account or Service, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our Site or as otherwise required to contact you to enforce our Terms and Conditions, Privacy Policy and Copyright Notice, applicable laws and any other agreement we may have with you. For these purposes we will primarily contact you via email or alternatively via telephone, text messages and postal messages if required.

Third-party Suppliers and Service Providers

Our Site may contain references and links to third party sites and suppliers not operated by us. We strongly advise you to review their Privacy Policies prior to using them. Our Site may use third-party services such as Google Analytics offered through the Wix.com platform to support us in performing Service analysis and maintenance. Please refer to the following links for more information for visitors of sites and apps using Google Analytics:

Children’s Privacy

Our Service does not address anyone under the age of 18 (“children”). We do not knowingly collect personal information from children. If you are a parent or a guardian and become aware that your children has provided us with personal information, please notify us through the contact form on the Site and we will remove such information from our platform immediately. Similarly, if we independently become aware that we have inadvertently collected personal information from children through no fault of our own, we will remove such information immediately. Please refer to the Terms and Conditions page of our Site for more information.

Amendments

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Amendments will take immediate effect upon their posting on the Site. If an amendment is deemed material, we will notify users of changes to this Privacy Policy by posting a relevant announcement on the Blog section of the Site. What constitutes a material amendment will be solely determined at our own discretion.